Customer Concentration and Variability
Two customers each represented more than 10% of total revenue in each of the last three years, with sales to one end customer accounting for 16%, 15%, and 21% in 2025, 2024, and 2023, respectively, and sales to the other at 26%, 20%, and 18%. Orders from these high-volume customers exhibit unpredictability due to complex large-scale deployments, shifts in capital expenditure budgets, and internal efficiency initiatives, leading to quarterly and annual revenue variability.
Source: 10-Q Item 2 MD&A